Shipping

We offer free shipping on orders £50 and over (after any discounts have been applied)  within the UK. At this time I am also able to offer free local delivery to a small radius with Belfast, which will automatically become available as a shipping option if your location qualifies at check out.

 

As much as we appreciate the attractiveness of free shipping, we cannot offer it on every order. The reality is, shipping has a cost and we don’t feel it is right to hide this cost in our product prices. We do promise to keep our shipping prices as low as possible and we never make any money on these charges. 

We ship domestically and world-wide with Royal Mail. Our shipping rates are based on the weight of your order.

Packages are sent out Monday - Friday (except Bank Holidays).

We do our best to post your order as soon as possible - usually the same day. You will receive an automated shipping confirmation e-mail as soon as your order leaves us.

Due to the on-going global pandemic, shipping time may take a little longer than usual. Please be patient.

 

UK CUSTOMERS

Any orders which can be mailed in an envelope (e.g. knitting needles and/or individual patterns) are sent 1st Class.

All parcel orders are sent using Royal Mail's Tracked 48 service.

 

Letter sized packages - £2.70

All other parcels - £4.50 up to 2kg

Orders sent 1st Class and Tracked 48 usually take 1-2 working days to arrive.

 

Tracked 48 Packages do not require a signature on delivery, and you will be emailed the tracking number. You are able to allocate a safe place to leave your parcel if you aren't around to accept delivery (e.g. with a neighbour or in secure place on your property).

 

INTERNATIONAL CUSTOMERS

All international orders are sent via Royal Mail Airmail and charges are based on the weight of your order and the destination country.

Europe: orders usually arrive within 2 - 5 working days

Rest of the World: orders usually arrive within 5 - 7 working days

EU Customers – as we are shipping from Northern Ireland, we are in a unique position post-Brexit to still ship to you without incurring extra customs charges. Huzzah!

Orders shipped outside of the EU may be liable to taxes, duties and/or customs charges. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our us. Please note the custom process might incur additional delays.